HOW LONG UNTIL I RECEIVE MY PACKAGE?
For all orders, please allow 1-2 weeks of processing time. Made to order products may take up to 3 weeks to ship. If you must have your products by a certain date, email us before placing your order.
HOW LONG DOES SHIPPING TAKE?
Canada: 3 to 10 business days USA: 3 to 10 business days International: Shipping times vary depending on destination.
*Please Note: Shipping Times are estimates and not guaranteed & MeaWearCo is not responsible for any custom/duty fees*
DO YOU CUSTOMIZE SWEATERS?
Yes we do! Please email us at email@example.com with your order number and the text you would like crafted on and where.
WHAT IS YOUR RETURN POLICY?
Our items are made to order, therefore we do not accept returns. If you experience any defects, damages or issues with your order, please contact us immediately and we will help you make it right.
MY ADDRESS IS WRONG? CAN I FIX IT?
Please contact us immediately to have the address updated. However, once your order has been shipped, MeaWearCo. is not responsible for the returned item. Contact the courier service directly (ex. USPS, Canada Post, etc) if there is a problem with the destination or address once your order has been shipped. MeaWearCo. can not be held responsible for any lost or stolen packages once they are shipped.
All international shipments that are deemed undeliverable are NOT returned to Mea Wear Co. Customers are responsible for contacting the courier and arranging updated delivery instructions if necessary. Mea Wear Co does NOT provide refunds for undeliverable packages. Please monitor your tracking information closely.
For any other questions or inquiries contact us at: Email: firstname.lastname@example.org